The Village Printer
Last updated: [INSERT DATE]
The Village Printer (“we,” “us,” or “our”) operates villageprinteronline.com (the “Site”). This policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
Information you give us directly: name, email address, phone number, shipping and billing address, payment information (processed securely by our payment processor — we do not store full card numbers), artwork and design files you upload, and any messages you send us via contact forms, live chat, or email.
Information collected automatically: IP address, browser type, device information, pages viewed, and referring URLs, collected via cookies and similar technologies (including Google Tag Manager and related analytics tools).
Order and account information: order history, saved designs, and account preferences if you create an account.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including printing, shipping, and customer support
- Communicate with you about your order, account, or inquiries
- Send you marketing emails or promotions, only if you’ve opted in (you can unsubscribe any time)
- Improve our website, products, and customer experience
- Detect and prevent fraud and abuse
- Comply with legal obligations
Sharing Your Information
We do not sell your personal information. We share information only with:
- Service providers who help us operate our business, such as our printing and order-management platform, shipping carriers, payment processors, and email/analytics providers — solely to perform services on our behalf
- Legal authorities, if required by law, subpoena, or to protect our rights or the safety of others
Cookies
We use cookies and similar technologies to keep your cart working, remember your preferences, and understand how visitors use our Site. You can control cookies through your browser settings; disabling them may affect how the Site functions.
Data Retention
We retain order and account information for as long as needed to fulfill orders, comply with tax and legal requirements, and resolve disputes.
Your Choices
You can:
- Opt out of marketing emails using the unsubscribe link in any email
- Request a copy of the personal information we hold about you
- Request that we correct or delete your personal information, subject to our legal and business record-keeping obligations
- Contact us with any privacy questions at support@villageprinteronline.com
Children’s Privacy
Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Security
We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this policy from time to time. The “Last updated” date at the top reflects the most recent revision. Continued use of the Site after changes means you accept the updated policy.
Contact Us
Questions about this policy or your information? Contact us at:
The Village Printer
support@villageprinteronline.com
205.789.5220
